Frequently asked questions

Before you contact us, we kindly ask you to read this FAQ carefully.

How do I become a voip reseller?

This is an automated process, you can create an account online.

How do I become a TOP reseller?

We don't have TOP resellers. Every reseller have the same features.

How do I appear in the reseller list?

To get listed as a reseller simply add a Description in your Public Profile

How can I buy credits?

You can topup your balance online. You can pay by banktransfer, Ukash, CashU and several local payments: iDeal, ING Home'Pay, Giropay, Paysafecard, Webmoney

Can I pay with Visa, Mastercard, PayPal, MoneyBookers or WesterUnion?

Can you send me a testpin?

Can I transfer credits to other resellers?

Yes, every reseller can do reseller-to-reseller transfers.

I forgot a password of one of the generated accounts?

We send the passwords of the generated accounts to your e-mail. If you've deleted this e-mail you can request the password of a FastVoip account through: Request FastVoip password.

Can you send me your Yahoo/Google ID or phone number?

No, to provide the quickest support possible we only support questions through e-mail.

Are you affiliated to Betamax/Dellmont?

No. We believe in a stable service with good customer support.

Do you offer wholesale termination?

No, this is planned later this year.

Features

Create Vouchers
Create Calling Cards
Create Multiple Accounts
Reseller to User Transfers
Reseller to Reseller Transfers

Who can be a voip reseller?

Call Shop
Calling Card provider
Online Shop
Voip Reseller